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 888-445-3368

Returns


Please contact us with any questions before you place your order, so we can help you get exactly what you are looking for (correct size, color etc).  We would be happy to send you fabric swatches for $5, which can be applied as a credit to your first order. 

You must inspect your order within 15 days of receipt, and if you want to return all or part of a shipment, call us at 888-445-3368 or email us at customerservice@gildentreeb2b.com for a Return Authorization Number (RA#).  Once your RA# has been issued, we must receive the goods within 10 business days, or your return will be refused.

We will replace damaged or defective goods at no charge.  Please report shipping damage directly to UPS or USPS and retain all packing materials and boxes.

Non-damaged returns must be returned to us in re-sellable condition and in the original packaging.  Washed, used or opened items will be refused.  

We will inspect returned items, and if they are accepted, issue you a refund less a 15% restocking fee.   Sorry, there is no refund on shipping either way.   

No returns of any kind will be accepted after 30 days.